Aaron Chiropractic - Privacy Policy
At Aaron Chiropractic, we are committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable privacy laws.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or access our website.
1. Information We Collect
We collect various types of personal information to provide the best possible care and service to our patients. The types of information we collect include:
Personal Information
When you book an appointment or register as a new patient, we may collect personal details such as:
Full name
Date of birth
Contact information (email, phone number, address)
Medical history and treatment records
Health fund details (for processing insurance claims)
Payment details (for billing purposes)
Website Usage Information
We may also collect non-personal information about your interactions with our website through cookies and similar tracking technologies. This information may include:
Your IP address
Browser type
Device information
Pages viewed on our website
Date and time of visits
This information helps us improve the website’s functionality and user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
For Clinical Care
We collect medical and personal information to provide you with chiropractic care and manage your health records. This includes:
Diagnosing and treating your health conditions
Communicating with you about appointments, treatment plans, and follow-ups
Processing private health insurance claims and payments
For Administration and Billing
We use your contact and payment details to manage billing, process payments, and keep accurate records of your treatment.
For Marketing and Communications
With your consent, we may send you newsletters, updates about our services, and information about promotions or special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
For Website Improvement
We use website usage information to monitor and improve our website's performance and user experience, ensuring it runs smoothly and meets user needs.
3. How We Protect Your Information
We take the security of your personal information seriously and employ a variety of measures to protect it from unauthorized access, disclosure, or misuse. These measures include:
Data encryption: We use encryption technologies to protect sensitive information such as payment details.
Secure storage: We store patient records securely, whether they are in digital or paper format, ensuring access is limited to authorized personnel only.
Regular audits: We conduct regular reviews of our security protocols to ensure compliance with industry standards.
Despite these precautions, no system is entirely foolproof. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We respect your privacy and will only share your personal information in limited circumstances, including:
With health professionals: We may share your medical information with other health professionals if necessary for your treatment, but only with your consent.
With third-party service providers: We may use third-party providers to assist with administrative tasks, such as payment processing or IT services. These providers are required to handle your data securely and in accordance with privacy laws.
For legal reasons: We may be required to disclose your information by law, for example, in response to a court order or subpoena, or to comply with regulatory obligations.
We will never sell, rent, or trade your personal information to third parties for commercial purposes.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Accessing Your Information
You have the right to request access to the personal information we hold about you. If you would like to review or obtain a copy of your medical records, please contact our clinic, and we will provide them to you in accordance with applicable laws.
Correcting Your Information
If any of your personal information is inaccurate or outdated, you have the right to request a correction. Please contact us if you need to update your details.
Withdrawing Consent
If you have given consent to receive marketing communications, you can withdraw your consent at any time by contacting us or using the unsubscribe link in any marketing email.
6. Cookies and Website Tracking
Our website uses cookies and other tracking technologies to improve the user experience and analyze website traffic. Cookies are small files stored on your device that help websites remember certain information.
We use cookies to:
Keep you logged in during your visit
Remember your preferences for future visits
Collect analytics data on website traffic
You can control or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
7. Links to External Websites
Our website may contain links to third-party websites. Aaron Chiropractic is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through links from our site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant updates, we will notify you either by posting a notice on our website or contacting you directly. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Aaron Chiropractic
📍 36 Quay St, Bundaberg, QLD 4670
📞 (07) 4153 1821
📧 Bundaberg@aaronchiropracticcentre.com
This Privacy Policy is designed to inform you of your rights and our responsibilities concerning the privacy and protection of your personal data. By continuing to use our website or services, you acknowledge that you have read and understood this policy.