Aaron Chiropractic - Terms of Service

Welcome to Aaron Chiropractic! Please carefully read our Terms of Service as it governs your use of our website, services, and outlines our policies as a trusted chiropractic clinic in Bundaberg with over 25 years of service. By using our website and services, you agree to these Terms and Conditions.

1. General Information

When you access or use our website, you agree to be bound by these terms. If you do not agree, please stop accessing and using the website immediately. By accessing or using our services, you also agree that your use of the site is subject to these terms of service and any additional guidelines or rules applicable to specific services.

Chiropractic Care Disclaimer

Chiropractic care is a holistic approach to health care, focusing on the spine and its impact on the nervous system. Before engaging with chiropractic care, you should consult with your general health care provider if you have any doubts. The information provided on our website or through consultation is not meant to substitute medical advice from your physician or other health care professionals.

2. Appointment Policies

Late Cancellations and No-shows

A cancellation is considered late when the appointment is cancelled less than 2 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling or cancels after the appointment start time. In either case, we will charge the patient the missed appointment fee at the next appointment. In the event of multiple no-shows, appointment fees will need to be settled prior to an appointment being scheduled.

Fairness

In order to be fair to all our patients, this policy is universal. However, we understand that sometimes circumstances occur that are outside of our control. In these cases, a cancellation fee may not be applied. This is considered on a case-by-case basis.

We trust that you value our time as much as we value yours.

3. Late Arrivals Policy

At Aaron Chiropractic, we strive to provide every patient with the highest quality care during their scheduled appointment time. To ensure this, we kindly request that all patients arrive on time for their appointments.

Late Arrival Consequences

If a patient arrives late to the extent that it would compromise the quality of care or disrupt the schedule for other patients, we reserve the right to cancel and reschedule the appointment. In such cases, the late arrival may be treated as a missed appointment, and the relevant missed appointment fee will apply. We do understand that sometimes patients may only be a few minutes late, and we will assess each situation on a case-by-case basis.

4. New Patient Offers and Promotions

We regularly provide special offers to welcome new patients to Aaron Chiropractic.

These offers are for new patients only.
Limit of one voucher/code per patient.
You must use the designated discount code to be eligible.
Offers have no expiry date.
There is no obligation to continue care after your initial consultation.
Offers are not redeemable for cash or money.

5. Website Use and Access

Your use of our website grants you access to the content and services we provide, but it also means you agree to our terms of use. Aaron Chiropractic reserves the right to change or remove any content or services from the website at any time without notice. We may also terminate your access to the website without notice for any reason, including failure to comply with these terms.

Aaron Chiropractic does not guarantee the accuracy, integrity, or quality of any information or content found on our site, and we are not responsible for any errors or omissions. We reserve the right to update the site and its content at our discretion.

6. Rude and Offensive Behavior

Aaron Chiropractic is committed to providing a safe and welcoming environment for all patients and staff. We believe in treating everyone with respect and expect the same from our patients.

Policy on Rude and Offensive Behavior

We will not tolerate any form of rude, offensive, or abusive behavior towards our staff or other patients. This includes, but is not limited to:

Verbal abuse, including insults, threats, or offensive language.
Disrespectful actions or gestures.
Inappropriate physical contact.
Harassment, bullying, or discrimination of any kind.

If a patient engages in any form of rude or offensive behavior, the following actions may be taken:

Verbal warning: The patient will be informed that their behavior is unacceptable and asked to refrain from further inappropriate actions.
Written warning: In cases of repeated or severe behavior, a formal written warning will be issued.
Termination of services: Aaron Chiropractic reserves the right to refuse service to any individual who continues to engage in inappropriate conduct after being warned.

We believe that a respectful and positive environment is essential for the well-being of both our patients and staff.

7. Intellectual Property

All content provided on this website, including text, images, videos, logos, and designs, is the property of Aaron Chiropractic. You are not permitted to use, copy, reproduce, or distribute any content without express written permission.

Intellectual Property Rights Include:

Copyrights: Protecting our written content, images, and videos.
Trademarks: Protecting our name, logo, and branding elements.
Patents: Protecting our innovative processes and equipment used in chiropractic care.

Unauthorized use of our intellectual property may result in legal action.

8. Limitation of Liability

Aaron Chiropractic and its staff are committed to providing the highest quality of care. However, we do not guarantee that our services will resolve any medical conditions. Our website content is for general informational purposes only and should not be relied on as medical advice. Always consult with your health care provider regarding medical concerns.

Aaron Chiropractic is not liable for any loss or damage caused by reliance on information obtained through our website or services.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. When you provide your personal data to us via our website or in person, we ensure it is stored securely and only used for the purpose of providing chiropractic services.

We will never share your personal data with third parties without your consent, except as required by law. For more information, please review our Privacy Policy.

10. Cookie Policy

Our website uses cookies to enhance your experience and track user engagement. You can control the use of cookies through your browser settings. By using our website, you consent to our use of cookies.

11. Service Modifications

Aaron Chiropractic reserves the right to modify or discontinue any of its services without notice. We will do our best to communicate significant changes to existing patients in advance.

12. Patient Responsibilities

To ensure the best outcomes from your care, it is important for patients to be aware of their responsibilities:

Follow care recommendations: Be committed to following the care plan provided by your chiropractor.
Be punctual: Arrive on time for your scheduled appointments.
Provide accurate health information: Share any relevant medical history, medications, or concerns with your chiropractor.
Respect clinic policies: Abide by the clinic’s policies, including our Late Cancellations and No-shows policy and our Rude and Offensive Behavior policy.

13. Governing Law

These terms are governed by the laws of Queensland, Australia. Any legal action or dispute will be subject to the exclusive jurisdiction of the courts of Queensland.